We’ve been planning, building and running client’s web presence for some time so we understand that people have questions.
The questions below will probably sort out a few things you may be thinking of before talking to us. If there’s a question that’s not on this list, drop us a line and we’ll be glad to answer it here.
Q. You talk about a web presence rather than a website what’s the difference?”
A.A website is a place on the internet where you are found, its like a doorway to your business online. A web presence is the collection of places on the web where you or your business is able to be found by customers. That could include, membership sites, e-commerce stores, learning sites, events management, social networks etc..
Q. Isn’t a website all I need for my web presence?”
A. This is a question we work through when we help you identify your needs and your customers online preferences. A website is a key ingredient to your web presence, but it’s good to understand that it may be only one piece in the jigsaw puzzle.
Q. How long does it take to plan and build a web presence?
A. That depends on the type of web presence you require to share and engage with your customers. We work through a plan that identifies what you require. The initial stage of developing your website typically takes around 4 weeks from commencement to release.
Q. Who writes the information on my web presence?
A. The information we publish on your web presence is yours. We can provide services to assist you in writing your content for your site. Some of our care packages provide those services.
Q. How much will it cost for the whole web presence and all the services?
A. The website component “can” start around the $6000 range and moves up depending on the functionality required for your particular needs, e.g. Do you need an e-commerce site or a membership site for example?
Q. Websites are new to me, where do I start?
A. That’s where we come in. We provide a simple pathway to start your online journey without having to worry about how the technical stuff works.
Q. I see lots of things out there on domain names, what’s that?
A. Domain names serve the purpose of identifying you, your business or your cause on the web. e.g. volkswagen.com.au. You will need a domain name for your venture. If you don’t have one we will research and assist you in securing and protecting a suitable domain names to attract customers.
Q. Will you be building a mobile app as part of my web presence?
A. That depends. In the majority of cases we don’t need to develop a mobile app as we follow web standards. That means the website part of your web presence is optimised for mobile devices such as, iPhones, iPads, and other Android devices. This will be similar to a Mobile App.
Q. Do you build us a web presence that only you can update or can we update it?
A. Great question. Part of the platform foundation is a Content Management System that allows you to maintain what the site visitors see – both content and images. You don’t require any technical skills to do this, nor will you need any special software, just your web browser and a connection to the internet.
Q. Training, will I need any?
A. We provide training tools with all aspects of your web presence.
Q. Does a web presence include email marketing and social media?
A. These may well be some of the key ingredients in your web presence.
Q. I keep coming across the term Search Engine Optimisation (SEO) when checking out websites. Help me understand what this means?
A. Search Engine Optimisation is an important component of your web presence. It’s about helping Google, Bing, Yahoo and other Search Engines access your website easily and to present your information clearly when people are searching for your type of products or services. Search Engine Optimisation is a bit like baking a cake, there are lots of ingredients, and if done correctly, will assist in pushing you higher up search engine’s listings, allowing more people to find you, your business, your organisation or your cause.
Q. Do you offer design services for corporate branding and logos?
A. Design, corporate branding and logos are an essential ingredient in your web presence. We cover this in our initial consultation and help you assess if what you currently have in place is appropriate for your web presence or whether it needs modifying or changing. If it does require change we can discuss how to move forward with your current graphic designers or with our expert designer as part of our package.
Q. I have more questions, where can I ask them?
A. Go to the Contact Us form and fire away!
If you get what we’re talking about and are ready to talk to us, jump over to “Getting Started” to see what you have to do.
Not ready to start just yet?
To learn more, sign up for our free info course to access our latest report the “7 Tips and Tools for Improving Your Web Presence” along with some other tools and bonuses to get the most out of your web presence.